quality

In an information technology product or service, quality is sometimes defined as "meeting the requirements of the customer." The term quality assurance describes any systematic process for ensuring quality during the successive steps in developing a product or service. ISO 9000 is a standard for ensuring that a company's quality assurance system follows best industry practices.

Read more about it at: > ISO9000.org provides more information and a directory of accreditation bodies, auditors, and consultants.

Last updated on: Jan 31, 2006

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